Training
Backflow and Cross-Connection Awareness Training for Property and Facility Teams
Practical, plain-English sessions for property managers, facility teams, plant operators, and contractors — on site or over lunch. Your team leaves knowing what the municipal letter means and what to do next.
Training modules
Sessions are assembled from the modules below and tuned to your team — a 45-minute lunch-and-learn for property staff looks different from a toolbox talk for operators.
Why backflow matters
How cross-connections put potable water at risk and why municipalities run testing programs.
Device basics
The common assembly types, where they live in a building, and what a test actually checks.
Premise isolation vs. point-of-use protection
The two layers of protection and why both show up on municipal letters.
Facility hazard walkthrough
What to look for in mechanical rooms, kitchens, irrigation, and process areas — and what to write down.
Owner workflow
From compliance letter to report package: who does what, and when.
Failed-device response
What a fail means, who must be notified, and how correction and retesting get organized.
What not to do
Common mistakes: ignoring letters, unlicensed fixes, undocumented repairs, and missed retests.
How to organize annual reminders
Simple renewal-calendar habits that keep due dates from depending on memory.
Scope note
Training is general awareness and workflow support. It is not a substitute for site-specific engineering advice, municipal direction, or licensed trade work.
Request a Training Session
Tell us who's attending and what your buildings look like — we'll shape the session around it.